When you got a decent amount of visitors to your website, you must have come acrossed many kinds of visitors, especially the whining, annoying ones. A blog like this one isn’t so much a trouble, because a blog don’t always require constant maintenance of past content. A blog like this one usually makes reference to or adds up new contents to previous contents. Edition of past content could be said is occasional.
Not saying that blogs won’t get whining and annoying visitors, they do, of course, because the annoyings are everywhere on the planet. They will, of course, eventually when the blog gets bigger, more of the “annoying” ones rather than the “whining” ones I would say.
But when you run a site that requires regular maintenance and addition of contents, like a fan site or portal, you get a lot, yes, a lot, of whining visitors. And as much as you wanted to please every visitor you got, it could get very annoying sometimes. More so if you built the site out of true interest, and revenues/Return Of Investment are very little (because you keep the ads as less as possible), while the whining visitors are more than you can handle.
My interest is anime, and I’ve built a few anime fan sites, which most I have sold off to someone else each, and a few I had just started with. I love running these sites, it’s part of the satisfaction you got when you go on the net. I enjoy spending time on them. But what I can’t stand is the whinings of those annoying visitors.
“These” visitors usually demand for many things while they give nothing back to benefit the site. They demand new episodes to be put up fast. Demand for this episode to be mirrorred, that episode to be put on their “favorite” free file host, demand this episode or that episode to be uploaded on their “favorite” streaming site, while they never help uploading the stuff themselves for the convenience of other visitors. Demand a new section of their choice to be put on the site, demand this, demand that.
And the worst of all, after all these demandings, there came another bunch of them who, this time curse and swear because the demands are not met, because the webmaster put up the new content a little late. Yes, they swear at you, like you owe them something.
Oh, and it hasn’t ended there yet. Worst of the worst, there are a bunch who “kindly” distribute links to other similar sites to fellow visitors, with the intention of trying to be “helpful” to others; killing your site all at once.
The third there, was always to me the last straw. Sending off my visitors which I’ve worked hard to get to another site ‘just like that’ is really the last straw.
So how do you handle these annoying visitors?
There are always a few available options. Banning them could be helpful. But if you are running a site which don’t require membership, then you are back to the start of options.
I always first give them warning, but as it always does, it continues. Banning them by IP wouldn’t be much of a use, if the visitor is using a dial-up or dynamic IP address.
My second step is to take away the feedback functionality or chatbox, shoutbox, closing comments, or whatever it is to make me not being able to hear their whinings. But of course, this, has its drawbacks. If you can’t hear what your visitors think, you don’t know what you are doing wrong with the site. Because amongst the swarm of annoying visitors, there are the truly decent ones who give it back to the site and give their critical but positive feedbacks to improve the site.
Now I understand why Dattebayo, a popular fansubbing group for Naruto and several other anime, are always mean (sometimes “really” mean) to their visitors. And this is why. Because these guys are doing it for free, and people always sounded like these guys owe them something.
So far, if the work is more than what I can handle, the ROI is not so much worthwhile and I got fed up, I would sell the site and move on.
How do “you” handle your annoying visitors?